Gorilla Security Pty Ltd ("Gorilla Security," "we," "our," "us") is dedicated to keeping your personal information safe and private. This Privacy Policy tells you how we follow the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) when we collect, use, share, and protect your information
1. What Information We Collect
We may gather personal information that is reasonably necessary for our business operations and activities, such as:
- Name, company name, and property name are all examples of identity information.
- Email address, phone number, and address are all ways to get in touch.
- Information about the service: Information about your security needs, system preferences, and past service
- Technical Details: IP address, type of browser, device information, and website usage data
- Details about payment: Billing information, if necessary
2. How We Collect Information
We get personal information from you in a number of ways, such as when you:
- Visit our website (https://gorillasecurity.com.au/)
- Submit enquiries or request quotes
- Engage our services
- Communicate with us via phone, email, or forms
- Interact with our digital platforms or marketing campaigns
3. Why We Collect Your Information
We gather, store, use, and share your personal information for a number of reasons, including:
- Providing and managing security services
- Answering questions and requests for customer support
- Handling payments and keeping track of accounts
- Making our website, products, and services better
- Sending important updates, service alerts, or marketing messages (if allowed)
- Complying with legal and regulatory obligations
4. Disclosure of Personal Information
We may disclose your personal information to:
- Workers, contractors, and service providers
- Companies that provide technology and hosting
- Payment processors
- Regulatory bodies that are required by law
- Business partners when needed to provide services
5. Data Security
We take the right technical and organisational steps to keep personal information safe from being used incorrectly, lost, accessed without permission, changed, or shared.
6. Cookies and Website Analytics
We may use cookies and other similar technologies on our website to make your experience better and to learn more about how you use our site. This could include:
- Pages visited
- Time spent on the site
- Referring websites
7. Access and Correction
You can ask to see the personal information we have about you and ask us to fix it if it is wrong, out of date, or missing.
Please use the information below to get in touch with us if you want to make a request.
8. Marketing Communications
We might send you marketing messages about our services. You can choose not to participate at any time by:
- Clicking the unsubscribe link in emails
- Contacting us directly
9. Complaints
You can get in touch with us if you think we have violated your privacy rights. We will look into your complaint and get back to you in a timely manner.
If you don't like what we said, you can get in touch with the Office of the Australian Information Commissioner (OAIC).
10. Changes to This Policy
We might change this Privacy Policy from time to time. Any changes will be published on our website.
Contact Us
Please get in touch with us if you have any questions about this Privacy Policy or how we use your personal information:
Gorilla Security Pty Ltd
Website: https://gorillasecurity.com.au/
Email: info@gorillasecurity.com.au
Phone: 0468 532 275
Website: https://gorillasecurity.com.au/
Email: info@gorillasecurity.com.au
Phone: 0468 532 275
This Privacy Policy is intended to comply with applicable Australian privacy laws and reflect best practices for security service providers.